Privacy Policy

This policy explains how Regal Watch handles information submitted through regalwatchbd.com.

Information we collect

When you place an order, create an account or contact us, we may collect your name, phone number, email address, delivery and billing address, order details and customer-support messages. The site may also record technical information such as IP address, device/browser data, cookies, referral information and advertising identifiers.

How information is used

• To confirm, process, deliver and support orders
• To provide returns, refunds and warranty support
• To prevent fraud, maintain site security and comply with legal or accounting requirements
• To measure site performance and advertising, subject to applicable settings and consent controls

Service providers and tracking

Information may be processed by hosting, courier, payment, analytics, advertising and customer-support providers as needed to operate the store. The site uses WooCommerce and may use services from Google, Meta and TikTok for analytics, advertising measurement or catalog features. Those providers may set cookies or receive device and event data under their own privacy terms.

Payments

Cash on delivery is enabled on the website. If another payment method is offered for a specific order, its provider will explain the information needed to process that payment.

Retention and security

Order and support records are retained for as long as reasonably needed for fulfilment, warranty, accounting, fraud prevention and legal obligations. We use reasonable administrative and technical measures, but no internet service can guarantee absolute security.

Your choices

You may request access to, correction of or deletion of personal information we control, subject to records we must retain for legal, security or transaction purposes. You may also manage browser cookies through your browser settings.

Contact

Regal Watch
28/1 Patuatuli, Delhi Plaza, 4th Floor, Dhaka 1100, Bangladesh
Phone: +8801911288688
Email: info@regalwatchbd.com